FAQs

QUESTIONS / ANSWERS

FREQUENTLY ASKED QUESTION

Do you have questions? Learn more about Found Trip Tour.

Found Trip Tour is a Destination Management Company (DMC) or Tour Operator with more than a decade of experience in the tourism market. We offer a wide range of tourist services, including tours, excursions and transfers.
Found Trip Tour is distinguished by its personalized approach, exceptional customer service and a wide range of travel options. Plus, our easy-to-use platform and extensive industry experience make us the ideal choice for your next vacation.
Our cancellation policy may vary depending on the type of service and reservation made. We recommend that you carefully review the specific terms and conditions of your reservation or contact our customer service team for personalized assistance.
Yeah! We offer pricing for groups who wish to make travel reservations with us. Contact our MICE team to find out more about our special group rates.
To receive information about our exclusive offers and promotions, we recommend you subscribe to our newsletter and follow us on our social networks. Furthermore, we invite you to visit our website regularly to discover the offers available.
Booking with Found Trip Tour is simple and convenient. On our website, you can search for your desired destination, select travel dates, choose the services you prefer and complete the payment process safely.
Of course! Our customer service team is available 24/7 to provide emergency assistance during your trip. You can contact us via our emergency phone number or by email at any time.
We accept credit/debit cards, and other secure online payment systems. All payments are processed securely to ensure the protection of your personal data.
If you need to make changes to your reservation, such as changing travel dates or adding additional services, please do not hesitate to contact our customer service team as soon as possible. We will be happy to help you manage any changes you need to make so that you can enjoy your trip to the fullest.
Yes, in addition to our main tourist services, we offer the hiring of specialized tour guides to provide you with detailed information and enrich your experience at the destination.